Custom applications
Plan and build customer-facing and operational software around documented requirements.
Explore software services →Custom software · CRM integration · automation
Custom software, CRM integrations and automation for growing businesses.
SRLINES designs web and mobile applications, connects WhatsApp with CRM workflows, and automates business processes for organisations in the UK and other international markets—delivered by our team in Pakistan.
Built around business outcomes
Connect customer journeys, internal systems and the people doing the work.
Connected conversations
Onboard the official WhatsApp Cloud API and connect conversations with wCRM, Bitrix24 or a suitable existing workflow.
Explore CRM integrations →Less repetitive work
Use n8n, APIs and carefully scoped AI-assisted steps with validation and human handover.
Explore automation →Previously published delivery evidence
Selected wCRM implementation stories.
These summaries were published on the SRLINES website in July 2026. They describe customer deployments; the reported outcomes should be reconfirmed with SRLINES during procurement.
Property enquiry follow-up
Problem: manual updates and follow-up across several projects.
Delivery: segmented wCRM broadcasts, enquiry automation and follow-up sequences.
Previously reported: 3× faster lead response and 70% less manual workload.
Shopify conversation workflows
Problem: order confirmations, abandoned carts and launch communications.
Delivery: Shopify-connected notifications, campaigns and automated product enquiries.
Previously reported: 40% of abandoned carts recovered.
Support workflow automation
Problem: ticket updates, onboarding and repeated support questions.
Delivery: wCRM and n8n workflows for notifications and first-line enquiries.
Previously reported: 3× support volume handled with the same resources.
See company products and client projects clearly separated →
Customer reviews recovered from our website archive
What customers said about delivery.
Originally published as Google Business Profile reviews in July 2026. Company attribution is retained exactly as it appeared.
“Excellent WhatsApp API platform! SRLINES helped us automate our entire lead management system. The broadcast campaigns are incredibly effective for property updates. Highly recommended for any real estate business.”
“We've been using wCRM for our dealer communication across Pakistan. The platform is reliable, affordable, and the support team is very responsive. A game changer for our B2B operations.”
“The n8n integration with wCRM is incredibly powerful. We automated our entire support ticket flow — from creation to resolution notifications. Our support team now handles 3x the volume with the same resources.”
Company-owned flagship product
wCRM brings customer conversations and sales work together.
A customer communication and sales platform built around official Meta integrations, with a shared inbox, pipelines, campaigns, team collaboration and connected automation.
Specialist integrations
Make the systems you already use work together.
WhatsApp Cloud API
Onboarding, templates, webhooks and CRM integration. Meta controls approval and platform access.
Bitrix24 + WhatsApp
Connect supported deal, lead and customer communication steps after discovery.
Meta setup assistance
Prepare portfolio information and verification submissions without promising Meta approval.
n8n integrations
Connect supported applications and APIs with testing, monitoring and exception handling.
AI + human handover
Scope AI-assisted classification or response steps with defined review and escalation.
International delivery from Pakistan
A documented route from brief to handover.
Communication cadence, milestones, confidentiality, account ownership, source-code/IP arrangements and post-launch support are agreed in the proposal or contract for each engagement.
- 01
Discovery
Goals, users, systems, risks and requirements.
- 02
Scope
Deliverables, milestones, responsibilities and review points.
- 03
Build
Design, development or integration in reviewable stages.
- 04
Test
Acceptance checks, feedback and release preparation.
- 05
Handover
Deployment, documentation and agreed support.
Questions from international buyers
Before we start.
Where is SRLINES based?
SRLINES is based in Sadiqabad, Punjab, Pakistan and works with organisations in Pakistan and internationally.
Who owns platform accounts and project deliverables?
Account ownership, access, source code, intellectual property and licences are recorded in the proposal or contract. For WhatsApp projects, we plan around customer-controlled Meta assets where the platform permits.
Can you guarantee Meta verification or an AI outcome?
No. We can assist with setup, integration and submission preparation, but Meta controls its decisions and automation outcomes depend on data, systems and agreed review controls.
How do remote projects stay visible?
The agreed proposal identifies milestones, review points, communication channels, responsibilities and acceptance criteria.
Turn it into a practical delivery plan.
Tell us the business problem, current systems and target outcome. We will reply with relevant questions and the next step.
Discuss your project