Capture every enquiry
Bring new WhatsApp conversations into one inbox with source and customer context.
wCRM for E-commerce & retail
Convert conversations into confident purchases
Unify product questions, order confirmation, delivery updates and support for stores selling locally or internationally.
One connected journeyFrom first hello to
From first hello to
the next best action.
From COD operations in Pakistan and the UAE to online retail across the UK and EU, wCRM keeps commerce conversations connected.
✓Connect Shopify and WooCommerce workflows
✓Automate order and delivery notifications
✓Recover opted-in abandoned carts
✓Give agents order context in one inbox
A workflow teams can follow
Capture. Coordinate. Convert.
Route it intelligently
Use rules, teams and working hours to put each conversation with the right owner.
Keep momentum
Schedule reminders, use templates and see the next step in your team pipeline.
Responsible messaging
Designed for trusted customer relationships.
wCRM helps teams manage opt-ins, approved message templates, access and conversation history. Your organisation remains responsible for its notices, lawful basis, retention settings and compliance with applicable rules, including UK GDPR, EU GDPR and local requirements.
Give every enquiry
a clear next step.
Tell us about your workflow and markets. We’ll show you a practical wCRM setup.