Capture every enquiry
Bring new WhatsApp conversations into one inbox with source and customer context.
wCRM for Restaurants & hotels
Make every guest conversation feel five-star
Handle reservations, booking questions, menus, guest requests and post-visit follow-up from one team inbox.
One connected journeyFrom first hello to
From first hello to
the next best action.
Whether you run an independent restaurant in Milan or a hotel group in Dubai, wCRM helps teams reply with context and consistency.
✓Route bookings to the right property or branch
✓Send confirmations and arrival reminders
✓Share menus, directions and guest information
✓Recover missed enquiries outside business hours
A workflow teams can follow
Capture. Coordinate. Convert.
Route it intelligently
Use rules, teams and working hours to put each conversation with the right owner.
Keep momentum
Schedule reminders, use templates and see the next step in your team pipeline.
Responsible messaging
Designed for trusted customer relationships.
wCRM helps teams manage opt-ins, approved message templates, access and conversation history. Your organisation remains responsible for its notices, lawful basis, retention settings and compliance with applicable rules, including UK GDPR, EU GDPR and local requirements.
Give every enquiry
a clear next step.
Tell us about your workflow and markets. We’ll show you a practical wCRM setup.