Capture every enquiry
Bring new WhatsApp conversations into one inbox with source and customer context.
wCRM for Clinics & hospitals
A calmer way to coordinate patient enquiries
Bring appointment requests, reminders and service enquiries into a structured WhatsApp workflow for authorised teams.
One connected journeyFrom first hello to
From first hello to
the next best action.
Designed for administrative communication—not diagnosis or emergency care—with workflows that help clinics protect trust and reduce missed appointments.
✓Route enquiries by department or location
✓Send appointment reminders and preparation notes
✓Use templates for consistent non-emergency replies
✓Control team access and conversation ownership
A workflow teams can follow
Capture. Coordinate. Convert.
Route it intelligently
Use rules, teams and working hours to put each conversation with the right owner.
Keep momentum
Schedule reminders, use templates and see the next step in your team pipeline.
Responsible messaging
Designed for trusted customer relationships.
wCRM helps teams manage opt-ins, approved message templates, access and conversation history. Your organisation remains responsible for its notices, lawful basis, retention settings and compliance with applicable rules, including UK GDPR, EU GDPR and local requirements.
Give every enquiry
a clear next step.
Tell us about your workflow and markets. We’ll show you a practical wCRM setup.